Amazon

Alexa Mobile

The Alexa mobile app is central to the Alexa ecosystem. Using the app to set up an Echo device is the first direct experience most people have with Alexa in their own home.

  • I was responsible for global navigation patterns and information architecture.
  • Echo devices have many advanced capabilities that many users may be unaware of. I designed multi-room music and stereo pairing setup and settings experiences, as well as Echo control pages intended to improve the discoverability of these features.
  • I completed a pattern inventory, documenting patterns created by dozens of teams in use throughout the Alexa mobile app.
  • I documented these patterns, creating a human interface guidelines reference.
  • I created a design guidelines review guild, for the purpose of gathering feedback about pattern documentation from across the Alexa design community.
  • I collaborated with the visual design, production design, and component development teams to establish and streamline a developer handoff process and specification format, insuring that all visual and interaction design requirements and states were accounted for, including accessibility and motion design requirements.
  • I participated in component development API design review.
  • By establishing and driving adoption of the shared component library, I was able to increase the velocity, stability, and consistency of design and development efforts throughout the Alexa organization.
  • Widespread adoption of the shared component library will make new features allowing users to express user preferences for visual theming and accessibility in the app.

Navigation Model

Echo Control Page

Affordances & Signifiers

Collaborative Editing of Human Interface Guidelines

Work

Amazon • Product Design • 2018 - 2020
Alexa Mobile
The Alexa mobile app is central to the Alexa ecosystem. Using the app to set up an Echo device is the first direct experience most people have with Alexa in their own home.
Amazon • Product Design • 2017
Amazon Spaces
Amazon Spaces was an internal startup to create an innovative way to sublet excess parking in multi-unit apartment complexes.
Amazon • Product Design • 2016
AWS Glue
AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy for customers to prepare and load their data for analytics.
Amazon • Product Design • 2016
AWS Athena
Amazon Athena is an interactive query service that makes it easy to analyze data in AmazonS3 using standard SQL.
Amazon • Product Design • 2016
Amazon EMR Notebooks
Amazon EMR Notebooks is a service used to create Jupyter notebooks that you can use with Amazon EMR clusters to remotely run queries and code.
Cisco • Product Design • 2014
Cisco Licensing
Cisco's hardware licensing operation had become a patchwork of incompatible systems. I built a team and a set of processes to consolidate these systems and remove a major source of negative feedback for Cisco's products.
Cloudforest Design • Co-Owner, Principal Designer • 2010 - 2015
Sunrun
The Solar Design Tool was designed to make it possible to quickly and accurately design solar power systems without requiring a site visit.
Cloudforest Design • Co-Owner, Principal Designer • 2010 - 2015
Workspot
Workspot provides enterprises with services to allow employees to bring their tablets to work and access all of their work apps and productivity tools quickly and easily, without giving up control of their personal device.
Cloudforest Design • Co-Owner, Principal Designer • 2010 - 2015
CollabNet Cloudforge
Cloudforest worked with CollabNet to examine the CloudForge project, a cloud-based service for managing projects, and offer recommendations for improvements based on user experience best practices.
Cloudforest Design • Co-Owner, Principal Designer • 2010 - 2015
Various Clients
Cloudforest Design created user-centered applications, websites, and cross-platform digital strategies that are easy to use, engaging and fun. As co-owner and principal designer with Cloudforest, I completed design projects for well over a dozen clients, several of whom were frequent repeat customers. I also managed a team of over a dozen designers and researchers who assisted with our projects.
Cisco • Art Director, Interaction Design • 2008 - 2009
Cisco User Experience Standards
The goal was to create a single design language that would be used across all of Cisco's products, from the tiniest scale of IoT products to the largest scale of immersive telepresence.
Google • Design Technologist • 2007
Google Maps
I created multiple prototypes for usability testing of hover/click interaction of Google Maps information bubbles.
Yahoo • Web Developer/Designer • 2005 - 2008
Yahoo Marketing
Introducing Yahoo users to new products and features was a perennial challenge that often involved a tension between allowing the user to continue with their original task, and introducing them to something new. Our experiments with new user onboarding and feature marketing established patterns still followed today throughout the web industry.
Lutris • Art Director, Web Developer • 1999 - 2000
Lutris
In my role as Art Director, I trained designers with a depth of experience in print design how to adapt their approach for the web. I built bridges between the design and engineering departments, by establishing collaboration processes, and innovating our approach to UI implementation.
Freelance • Web Designer/Developer • 1998 - 2007
Various Clients
I worked with a variety of clients as a web developer/designer. Tasks frequently included information architecture and interaction design, in addition to development.
Ⓒ Intuitive